Privacy, terms & conditions.
Privacy Policy
All our customer information is kept confidential. We will not send you emails without your consent.
When you place an order you provide information we need to process your order. This will include your name, address, email, telephone number and delivery address details. By placing an order, you declare that you are the person named on the credit card or have been given permission to use it. If we believe an order is fraudulent or has been sent in bad faith, we may release your details to the appropriate authorities. All IP addresses are logged. We reserve the right to reject any card message which contains profane or insulting language.
We do not sell or share customer details with other companies, this means you can be sure that you will never receive 'junk mail' as a result of shopping at Puerto Vallarta Concierge Services
Terms of Use Statement
Puerto Vallarta Concierge (PVC) will not be held responsible for any wrong omissions stated by reserved party (Client), we assume no responsibility for incorrect dates, times, e-mail addresses, or any other incorrect information provided to us by reserving party (Client). Excursions are reserved "as is" on the date and times requested by "users" of our website. In case of no response please send an email to info@puertovallartaconcierge.com or contact us online via skype or voice mail.
Puerto Vallarta Concierge will not be held responsible for injuries, death, loss of personal effects, or late arrival of the "Purchaser" to the pre-reserved excursion(s).
All directions for your specific meeting/times will be found in y our e-mail confirmation which is received following an Excursion Deposit Placement.
Excursion(s) availability requests sent from the Purchaser to Puerto Vallarta Concierge do not constitute a "booked" reservation. Puerto Vallarta Concierge will e-mail an availability report following an availability request to the e-mail address provided by requesting party. A secure/encrypted confirmed reservation form will be sent to the purchaser stating availability being present for the requested number of people and dates.
Availability is transmitted as current availability, Puerto Vallarta Concierge will not be held responsible if the requested excursion is no longer available by the time a Credit Card Deposit is received to secure the reservation. A 10 % deposit or a valid major credit card will be needed to confirm any reservation on our reservation system.
Once a credit card is received for the excursion, excursion deposits will be automatically processed to reserve/guarantee seating on the requested excursion. E-mail confirmations for the selected excursion will be sent to purchaser(s) by Puerto Vallarta Concierge (unless otherwise noted) within one business day.
Confirmations will state: Type of excursion reserved, number of passengers, deposit placed for the excursion, money due to Operator at time of excursion, detailed directions for pickup (if apply), excursion or relevant excursion information. We deliver your tickets to your hotel , condo , villa. In case of limited time an E-mail confirmations will be send by Puerto Vallarta Concierge for reserved excursions and this must be printed and presented to the Operator(s) at time of excursion. E-Mail Reservations not received by Clients may be due to incorrect e-mail address(es) placed on our Reservation Forms by the " Client" or E-Mail servers blocking our E-Mail responses, please make sure to have our email address info@puertovallartaconcierge.com register, and e-mail our Website or contact us online via Skype , messenger or voice mail in case of no response to submitted request(s).
Cancellations are honored as follows:
-72 hours prior a private excursion (El Tuito, Talpa, San Blas, Guadalajara, Tequila, Golf Tour, San Sebastian)
-72 hours prior a reserved activity (wine tasting, cooking class, chauffer service, tours)
- 24 hours prior a golf or spa reservation.
- Restaurant reservations for more than 10 persons will require a valid credit card to confirm reservations
Deposits are non-refundable. Cancellations with 72 hours (3 days) or more notice must be submitted in writing by replying to the original E-Mail Confirmation sent to reserved party e-mail address. If cancellations are not received 72 hours or more prior to the reserved excursion the full charge for the excursion will be charged on the "Client" credit card. Cancellations due to "illness" at time of excursion require a certified medical certificate from a licensed doctor of Puerto Vallarta which can be scanned or faxed to our office or presented at time of excursion by participating group members.
Deposit Refunds. If your Excursion or Activity was cancelled by the Operator due to inclement weather or situation out of their control your Reservation Deposit will be refunded in full. The deposit refund is obtained by replying to the Original Reservation E-mail received for the Excursion. Refunds will not be issued without a reply to the original Reservation E-mail. The credit Card used for reserved excursion(s) deposit must be valid at time of refund, refunds will not be processed if the Credit Card used for the initial deposit is expired or invalid at time of refund.
AGREEMENT BETWEEN CUSTOMER AND PUERTO VALLARTA CONCIERGE SERVICES
This website site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.
PERSONAL AND COMMERCIAL USE AND LIMITATIONS
The content and information on this website (including, without limitation, description, price and availability of tour and charter services), as well as the infrastructure used to provide such content and information, is proprietary to Puerto Vallarta Concierge Services or its suppliers and providers. Accordingly, as a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your tour documents for tour or services purchased through this website, you agree not to modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this website.
COPYRIGHT AND TRADEMARK NOTICES
All contents of this website site are: ©2009- 2017 Puerto Vallarta Concierge Services. All rights reserved. Other product and company names mentioned herein may be the trademarks of their respective owners.
LIABILITY DISCLAIMER
THE CARRIERS AND OTHER SUPPLIERS PROVIDING TOUR OR OTHER SERVICES FOR PUERTO VALLARTA CONCIERGE, ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF PUERTO VALLARTA CONCIERGE OR ITS AFFILIATES. PUERTO VALLARTA CONCIERGE, AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. PUERTO VALLARTA CONCIERGE AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
LINKS TO THIRD PARTY SITES
This website may contain hyperlinks to websites operated by parties other than Puerto Vallarta Concierge. Such hyperlinks are provided for your reference only. Puerto Vallarta Concierge does not control such website and is not responsible for their contents or your use of them.
MODIFICATION OF THESE TERMS AND CONDITIONS
Puerto Vallarta Concierge reserves the right to change the terms, conditions, and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use Puerto Vallarta Concierge website and facilities. By using our website, you consent to the collection and use of information at Puerto Vallarta Concierge as specified above. Please check these policies periodically for changes. Your use of this site following the posting of any changes to any of these policies will be deemed your acceptance of such change(s).
All our customer information is kept confidential. We will not send you emails without your consent.
When you place an order you provide information we need to process your order. This will include your name, address, email, telephone number and delivery address details. By placing an order, you declare that you are the person named on the credit card or have been given permission to use it. If we believe an order is fraudulent or has been sent in bad faith, we may release your details to the appropriate authorities. All IP addresses are logged. We reserve the right to reject any card message which contains profane or insulting language.
We do not sell or share customer details with other companies, this means you can be sure that you will never receive 'junk mail' as a result of shopping at Puerto Vallarta Concierge Services
Terms of Use Statement
Puerto Vallarta Concierge (PVC) will not be held responsible for any wrong omissions stated by reserved party (Client), we assume no responsibility for incorrect dates, times, e-mail addresses, or any other incorrect information provided to us by reserving party (Client). Excursions are reserved "as is" on the date and times requested by "users" of our website. In case of no response please send an email to info@puertovallartaconcierge.com or contact us online via skype or voice mail.
Puerto Vallarta Concierge will not be held responsible for injuries, death, loss of personal effects, or late arrival of the "Purchaser" to the pre-reserved excursion(s).
All directions for your specific meeting/times will be found in y our e-mail confirmation which is received following an Excursion Deposit Placement.
Excursion(s) availability requests sent from the Purchaser to Puerto Vallarta Concierge do not constitute a "booked" reservation. Puerto Vallarta Concierge will e-mail an availability report following an availability request to the e-mail address provided by requesting party. A secure/encrypted confirmed reservation form will be sent to the purchaser stating availability being present for the requested number of people and dates.
Availability is transmitted as current availability, Puerto Vallarta Concierge will not be held responsible if the requested excursion is no longer available by the time a Credit Card Deposit is received to secure the reservation. A 10 % deposit or a valid major credit card will be needed to confirm any reservation on our reservation system.
Once a credit card is received for the excursion, excursion deposits will be automatically processed to reserve/guarantee seating on the requested excursion. E-mail confirmations for the selected excursion will be sent to purchaser(s) by Puerto Vallarta Concierge (unless otherwise noted) within one business day.
Confirmations will state: Type of excursion reserved, number of passengers, deposit placed for the excursion, money due to Operator at time of excursion, detailed directions for pickup (if apply), excursion or relevant excursion information. We deliver your tickets to your hotel , condo , villa. In case of limited time an E-mail confirmations will be send by Puerto Vallarta Concierge for reserved excursions and this must be printed and presented to the Operator(s) at time of excursion. E-Mail Reservations not received by Clients may be due to incorrect e-mail address(es) placed on our Reservation Forms by the " Client" or E-Mail servers blocking our E-Mail responses, please make sure to have our email address info@puertovallartaconcierge.com register, and e-mail our Website or contact us online via Skype , messenger or voice mail in case of no response to submitted request(s).
Cancellations are honored as follows:
-72 hours prior a private excursion (El Tuito, Talpa, San Blas, Guadalajara, Tequila, Golf Tour, San Sebastian)
-72 hours prior a reserved activity (wine tasting, cooking class, chauffer service, tours)
- 24 hours prior a golf or spa reservation.
- Restaurant reservations for more than 10 persons will require a valid credit card to confirm reservations
Deposits are non-refundable. Cancellations with 72 hours (3 days) or more notice must be submitted in writing by replying to the original E-Mail Confirmation sent to reserved party e-mail address. If cancellations are not received 72 hours or more prior to the reserved excursion the full charge for the excursion will be charged on the "Client" credit card. Cancellations due to "illness" at time of excursion require a certified medical certificate from a licensed doctor of Puerto Vallarta which can be scanned or faxed to our office or presented at time of excursion by participating group members.
Deposit Refunds. If your Excursion or Activity was cancelled by the Operator due to inclement weather or situation out of their control your Reservation Deposit will be refunded in full. The deposit refund is obtained by replying to the Original Reservation E-mail received for the Excursion. Refunds will not be issued without a reply to the original Reservation E-mail. The credit Card used for reserved excursion(s) deposit must be valid at time of refund, refunds will not be processed if the Credit Card used for the initial deposit is expired or invalid at time of refund.
AGREEMENT BETWEEN CUSTOMER AND PUERTO VALLARTA CONCIERGE SERVICES
This website site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.
PERSONAL AND COMMERCIAL USE AND LIMITATIONS
The content and information on this website (including, without limitation, description, price and availability of tour and charter services), as well as the infrastructure used to provide such content and information, is proprietary to Puerto Vallarta Concierge Services or its suppliers and providers. Accordingly, as a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your tour documents for tour or services purchased through this website, you agree not to modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this website.
COPYRIGHT AND TRADEMARK NOTICES
All contents of this website site are: ©2009- 2017 Puerto Vallarta Concierge Services. All rights reserved. Other product and company names mentioned herein may be the trademarks of their respective owners.
LIABILITY DISCLAIMER
THE CARRIERS AND OTHER SUPPLIERS PROVIDING TOUR OR OTHER SERVICES FOR PUERTO VALLARTA CONCIERGE, ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF PUERTO VALLARTA CONCIERGE OR ITS AFFILIATES. PUERTO VALLARTA CONCIERGE, AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. PUERTO VALLARTA CONCIERGE AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
LINKS TO THIRD PARTY SITES
This website may contain hyperlinks to websites operated by parties other than Puerto Vallarta Concierge. Such hyperlinks are provided for your reference only. Puerto Vallarta Concierge does not control such website and is not responsible for their contents or your use of them.
MODIFICATION OF THESE TERMS AND CONDITIONS
Puerto Vallarta Concierge reserves the right to change the terms, conditions, and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use Puerto Vallarta Concierge website and facilities. By using our website, you consent to the collection and use of information at Puerto Vallarta Concierge as specified above. Please check these policies periodically for changes. Your use of this site following the posting of any changes to any of these policies will be deemed your acceptance of such change(s).
